Preparations at home

You only need to bring a small amount of luggage for your stay with us. To make you feel comfortable, we recommend that you bring comfortable clothing such as a tracksuit, sleepwear, slippers and a robe or bathrobe. You should also bring your own cosmetics and toiletries, important telephone numbers, writing utensils and, if necessary, your glasses or hearing aid. If you would like to listen to music undisturbed, please remember your MP3 player. An exciting book or crossword puzzle could also help you pass the time.

Your checklist:

You should definitely bring:

Electronic health card
If available: Exemption from co-payment
Hospital referral from your family doctor or referral slip for outpatient surgery
Requested examination results for preparation for surgery and anesthesia
Overview of the medication you take regularly
If available: Blood thinner pass, allergy pass, sugar pass, X-ray pass and images, pacemaker pass, prosthesis pass
If available: Reports from your family doctor or documents from previous hospital stays

Please leave large sums of money and valuables such as jewelry at home, as we cannot accept any liability for them.

If you have no statutory health insurance cover in Germany, please note:

Information regarding admission of self-paying patients to the Jena University Hospital (JUH)

Pursuant to Section 11 (1) of the General Terms and Conditions of Contract of the Jena University Hospital (GTC), all patients without statutory health insurance cover in Germany are directly liable for payment to the Jena University Hospital.

These direct payers must pay an appropriate advance payment based on the planned services before admission to the Jena University Hospital. The advance payment is based on the expected fees.

The following procedure is generally applicable:

The patient contacts the appropriate department at Jena University Hospital (JUH)
Preparation and submission of a list of anticipated costs incurred by JUH to the patient by Patient Administration, after input from the department and medical controlling.
Payment of the anticipated treatment costs to the clinic’s account: IBAN: DE48 8305 3030 0000 0002 30, BIC: HELADEF1JEN (Sparkasse Jena Deutschland)
After receipt of funds to the account above:
Sending of a written invitation by the treating department requesting signature
Arrival at the agreed admission date and treatment at JUH
Transportation to and from JUH, translator and all costs for accompanying persons must be financed and organized by the patient.

Patient admission

When you arrive, you have to check in at the reception desk – this applies to the new building in Lobeda as well as to the other locations in the Landgrafen area. Here you will be given more information about the next steps. Here your relatives and visitors will also be informed on which ward you are accommodated.

First, your personal data will be registered. So please head to the stationäre Patientenaufnahme, german for "inpatient admission". At the hospital in Lobeda it is only a few steps away from the main entrance. In the other hospitals in the city centre the registration will be done in these facilities. After your registration you will be given the application form for the admission and further information. Please take your time to read the documents.

Inpatients and day patients from the following clinics are admitted to the central inpatient admission area (directly behind the reception of House A):

Clinic for Anesthesiology and Intensive Care Medicine
Clinic for General, Visceral and Vascular Surgery
Clinic for Ophthalmology
Clinic for Geriatrics
Clinic for Ear, Nose and Throat Medicine
Clinic for Cardiac and Thoracic Surgery
Clinic for Internal Medicine I
Clinic for Internal Medicine II (Department of Palliative Medicine)
Clinic for Internal Medicine III
Clinic for Internal Medicine IV
Clinic for Internal Medicine V
Clinic for Neurosurgery
Clinic for Neurology
Clinic for Radiotherapy
Clinic for Trauma, Hand and Reconstructive Surgery and Orthopaedics

Opening hours:

Monday to Thursday: 7.00 a.m. to 3.30 p.m.
Friday: 7.00 a.m. to 2.15 p.m.

For all patients of the following clinics, the control centers in the outpatient areas of the respective clinic are the first point of contact:

Clinic for Internal Medicine II (Department of Hematology and Oncology)
Clinic for Oral and Maxillofacial Surgery
Clinic for Nuclear Medicine
Clinic for Urology

Opening hours:

General: 7.00 a.m. to 4.00 p.m.
KIM II day clinic control center: 7.00 a.m. to 5.00 p.m.

All patients of the clinics in House E are admitted centrally in House E:

Clinic for Gynecology and Reproductive Medicine
Clinic for Obstetrics
Clinic for Pediatrics and Adolescent Medicine
Clinic for Pediatric Surgery

Opening hours:

General: 7.00 a.m. to 3.00 p.m.
Pediatric emergency department: 24 hours a day

In the following individual clinics in the city center, admission takes place directly in the facilities:

Clinic for Psychiatry and Psychotherapy
Clinic for Psychosomatics and Psychotherapy
Clinic for Child and Adolescent Psychiatry, Psychosomatics and Psychotherapy

Mobility needs

f you need help on your way through the clinic, you will be met at reception by the patient support staff and accompanied to your ward. At the Lobeda site, four patient guides are also on hand to ensure that you always reach your destination safely. You can recognize the friendly helpers by their green polo shirts and blue jackets with the words “Patientenlotse”, german word for patient guide, on them. If your companion would like to do this, wheelchairs and luggage trolleys are available.