On the ward

Once all the formalities have been completed, you can settle into your room. The ward is now your point of orientation. The nurses will explain everything that is important for your care. Don't be afraid to discuss any personal concerns you may have.

Admission examination

First of all, the ward doctor responsible will examine you and conduct a detailed admission interview. It is not always easy to remember illnesses and operations that happened a long time ago. You should give your doctor as much information as possible so that he or she can classify your complaints as accurately as possible. It is therefore advisable to make a few notes about your previous illnesses and medication before your stay in the clinic. Possible questions that the doctor could ask you are

• What complaints do you have?
• How and when did they start?
• Do you have any pain and if so, what kind?
• Have similar illnesses occurred in your family, among your friends or at your workplace?
• Are you currently taking medication? Is something bothering or unsettling you?

Informative discussion

If you are due to have an operation, you will find out everything you need to know in a detailed consultation with your attending doctor at the latest on the day before. He or she is obliged to inform you about possible risks before all treatments and measures. Use this consultation to ask any questions you may have and do not hesitate to ask your doctor to explain any unclear terms.

Daily routine

We endeavor to make your time at the UKJ as pleasant as possible. During your stay with us, you will soon realize that everyday life at the hospital is subject to a regular routine. Your ward nurses and carers will explain all the procedures to you and guide you through the day.

As a rule, the day begins between 6.00 and 7.00 a.m. with a wake-up call. You will then have time to go to the bathroom in the morning and have breakfast. Your ward doctor will then visit you at your bedside to get an idea of how you are recovering and to inform you about the further course of your treatment.

For some examinations or operations, it is necessary to transfer you from your room to another ward or to the central operating theater. You will be accompanied by a member of our internal patient transport team, IPT for short, who will also collect you from there.

During your stay, your medication will be provided by the hospital pharmacy. Please do not use your own medication without consulting your attending hospital doctor. This also applies to herbal medicines, vitamin preparations and dietary supplements as well as, for example, eye drops, ointments and all other over-the-counter medicines.

Outside of medical treatment and therapy times as well as fixed appointments such as visits, you have time for yourself. You can go for a walk, take advantage of our communication and cultural services or receive visitors.

Eating and drinking

You will eat your meals in your room. Every morning between 8.00 and 11.00 a.m., one of our catering assistants will visit you to find out what you would like to eat the following day. On the intensive care wards and in the psychiatric clinic, this is done by the nursing staff. In addition, on some wards it is already possible to select the menus for the coming days yourself via the flat screen at the patient's bedside.

80 different types of food, including special meals for children, are prepared in our kitchen. Of course, we also take religious norms into account. If you have no dietary restrictions, your doctor will prescribe a “full diet”. This gives you the opportunity to choose between three menus every day. For dinner, we offer you cheese and cold cuts with a choice of bread, salad and a different side dish every day. You can also opt for a pasta pan, solyanka or a large salad plate.

Two cafeterias are also available for you and your visitors at the Lobeda site. Please note that only card payment is possible.

Deregistration

It is nice when you are well enough to leave your room for a short time. Take advantage of good weather for short walks in the fresh air. Please make sure you are sufficiently warmly dressed and always arrange to be back in your room for visits, meals, rest periods and treatments. Before you leave the care area, please sign out with the ward staff. As long as you are an inpatient at the UKJ, please remain on the hospital grounds. In certain exceptional cases, however, you may be granted leave of absence.